GTA 6 Known Issues: Crashes, Error Codes and Loading Hangs
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By Alex · Last updated:
| Status | Supposed |
|---|---|
| Platforms | PS5, Xbox Series X|SConfirmed |
| Typical PS5 crash code | CE-108255-1, the system's generic "an error has occurred in the application"Confirmed |
| First thing to check | Game and system software are fully updatedSupposed |
| Launch-day list | Filled in from player reports and Rockstar Support on November 19Supposed |
The screen freezes on the loading art, the music keeps looping, and five minutes later you’re back on the home screen with a code nobody explains. Every big launch has a night like this for someone. The good news: most of it gets fixed with the same handful of boring steps, and none of them involves deleting 210 GB.
Quick answer. Until GTA 6 is out, nobody can list its real bugs. What we can tell you is what broke on Rockstar’s previous launches and which fixes work for nearly any console game. Run the checklist below before you contact support. From November 19 the table at the bottom fills up with real issues, platforms and fixes; we’ll update it within 12 hours of launch.
What broke on Rockstar’s past launches
GTA Online in October 2013 is the launch everyone remembers. For the first days servers were overloaded, players hung on the loading screen, and some lost their characters entirely. Rockstar patched it over the following weeks and paid everyone who played that month GTA$500,000 as an apology. Red Dead Redemption 2 on PS4 and Xbox One in 2018 went far more calmly: no online mode on day one, a day-one patch, and the main pain was the size of the install and the two discs in the box.
I’d expect GTA 6 to look more like RDR2. Launch day is single-player, so the loading-screen-of-doom from 2013 has much less to break on. The classic risks are crashes in specific spots, freezes after a long session, and downloads that stall when the drive fills up. As someone who spends his days profiling frame drops, I’ll admit a 30 fps target with this much world on screen makes me curious where the first stutters will show up.
Before you contact support
Go through this in order. Each step takes a minute and covers most problems that aren’t actually bugs.
- Check the server status. If PSN, the Xbox network or Rockstar’s services are down, no local fix will help: wait.
- Make sure the game is on the latest version. Launch-night crashes are often fixed by the day-one patch, and a game that didn’t finish updating behaves strangely.
- Update the console’s system software. A PlayStation backend tracker lists system software 14.10 or newer as the minimum on PS5.
- Turn the console fully off, not into Rest Mode, wait half a minute, and start it again. On Xbox, hold the power button for ten seconds.
- Free up space. Patches need room to unpack on top of the game itself; how much to keep is on our storage page.
- On PS5, boot into Safe Mode and run Clear Cache and Rebuild Database. It doesn’t delete games or saves.
- Only now consider reinstalling. With a game this size, it’s the most expensive step, so it goes last.
- Still broken? Write down the error code, your platform, where in the game it happens and what you already tried, and take that to Rockstar Support. A ticket with a code gets answered faster.
About error codes
On PS5, CE-108255-1 is the code you’ll see most often after a crash. It’s the system’s generic “an error has occurred in the application”, so it says little on its own: the game crashed, and steps 2 to 4 of the list are the cure. On Xbox, codes start with 0x and can be looked up on Xbox Support. Rockstar’s own codes, if GTA 6 shows any, will go into the table below on launch day.
Launch-day issue log
| Error | Platform | Symptom | Fix | Status |
|---|---|---|---|---|
| — | — | — | — | — |
| — | — | — | — | — |
| — | — | — | — | — |
| — | — | — | — | — |
If the game runs fine and you just want to know where to start, our beginner’s guide is waiting. I hope the table above stays short, and that your first night in Vice City is spent on the road, not on a loading screen.
FAQ
Why does GTA 6 keep crashing on PS5?
Before the first fixes arrive, the usual causes are an unfinished update, outdated system software or a nearly full drive. Update the game and the console, restart fully, free up space, and on PS5 run Clear Cache and Rebuild Database from Safe Mode.
What does error CE-108255-1 mean in GTA 6?
It’s the PS5’s generic code for an application crash, not a GTA 6-specific error. Update the game and the system software and restart the console; if it repeats in the same spot, report it to Rockstar Support.
GTA 6 is stuck on the loading screen, what do I do?
Check the server status first: on launch night the stores and licence servers take the biggest load. If everything is green, close the game fully, restart the console and make sure the day-one patch finished installing.
Everything here comes from official Rockstar materials. Analysis is labeled. We don’t publish leaks.
By Alex · Last updated:
